Sky broadband download speed dropped

Been with sky broadband for 4 years and i got to say its been awful. Campaigners have been trying to make providers deliver products where you only pay for the speed that people receive but the distinct danger with this path is that the final outcome would be pay per gigabyte of traffic downloaded and uploaded. Oct 04, 2019 sky superfast fibre is much cheaper than bt superfast fibre 2, but a bit slower. Hi, my broadband speed has suddenly dropped to less than 5 bps and my sky hub keeps dropping connection, the tests online say there are no known.

Your providers website should give you details of any traffic management policy in. Speed dropped and am i getting the best speed possible. The speed test on this page will test the quality of sky broadband network only, if you are connected through it. I have had openreach out who found a fault but it only increased my uploa. Uw provided my with a new router and i have done the test both wireless and with a direct cable and the results only improve by 1m. Is sky broadband superfast the same as sky fibre max. This happens on both wifi on phones and also when using a powerline adapter on a pc. After a week with bt, my line seems to have stablised at 2. Been with sky broadband for about two years but was changed over to their unlimited service last month due to exceeding their download limit on the mid package. Sky keep advertising 20mb download speed and my download speed is getting worse. Initially we had ok broadband download speed with bt average 18 mbps.

Hi, my broadband speed has suddenly dropped to less than 5 bps and my sky hub keeps dropping connection, the tests online say there are no known faults in the area. You can even cancel without penalty, if ofcom agrees that its particularly bad. Sign in with your sky id and well run tests on your connection and setup to find what may be causing your problem, then show you quick steps to help fix your connection or your slow wifi not got a sky id. For most users, there shouldnt be too much difference in overall speed between these two providers, as sky uses bts network to deliver its. Check your broadband speed and get tips to improve performance online. Download speed has stayed steady at around 36mbps but upload speed has gradually dropped to the current rate of just over 4mbps. Sometimes it drops as low as which stops anything else from even streaming. My download speed is down from a normal 6mbps to 616kbps have been complaining for months about this and wireless connection but getting no joy from sky broadband help. Sky tv will refund your broadband if speeds dont match. Sky fibre max gets new stronger speed guarantee thinkbroadband. Wiring hasnt chnaged only the router as i am using the bt home hub 4. They did send out an openreach engineer who said there was no fault outside the house. Try our simple steps to try get you back up and running.

As it is the same wires and everything how is this so. People often think slow internet must be down to their broadband provider. Sky has announced a new broadband scheme that guarantees 55mb download speeds for new customers. The connection keeps dropping out every say 15 mins or so for a period of 1020 seconds. Sky offers satellite television service as well as broadband internet and home phone service. The guaranteed speed is 63mbs, but i give sky a little break as i know not everything is in their control.

Aug, 2010 iam getting 1152kbps download and 504kbps download on boardband speed checker. This can drop from the usual 14mbps download to as low as 2mbps. With this broadband speed booster guide, youll discover how to improve broadband speed to get the very fastest speeds that your line is capable of while saving money. You must be within your minimum term and can claim twice within it. Jan 29, 2020 ofcoms latest broadband performance study carried out in november 2018 places sky slightly ahead of the competition on adsl download speeds, with a 24hr average of 10. I had a stable connection of 64mb on the old sky hub sr102 i believe and a day after the sky q hub was fitted my connection reduced to 55mb, and has dropped as low as 49mb. I upgraded to super fast fibre about 5 months ago and have received speeds of between 3240 mbps but all of a sudden its dropped to 15mpbs even though sky apparently says its still at 40 mbps, any ideas. Register or login on our website and you will not see this ad. Hi, i have sky broadband 16mb and have noticed that over the past few weeks that my internet download speed has dropped dramatically.

Others posted screenshots of broadband speed readings showing even worse drop offs. Call sky and ask them to put you on a gaming profile, this should almist double your download speed and increase your upload speed fairly. Hey guys can anyone perhaps help me figure out why my fibre max speed has dropped by nearly a third in 6 months. The speed dropped to about 25mbps when using a wificonnected windows 10 laptop, and to 15mbps on an android smartphone. I have altered nothing at my end and strongly suspect sky has slowe. I have been a sky broadband talk customer for about 7 months and the speed was fine for a while but my speed has now dropped to 12 mbs and has been that way for a few weeks now. The speed was pretty good for adsl 15mbs down 1mbs up and the stability was fine. Sky tv will refund your broadband if speeds dont match their. My dad and i usually complain about the internet, its becomes frustrating when im playing xbox live on a very low connection speed.

Broadband speed not close to sky guaranteed speed sky community. Aug 23, 2017 it guarantees new sky signups a download speed to the sky hub of at least 55mb. If the broadband firm fails to deliver own its promised speeds, it will refund customers within the. Just wondered what i can do about it as clearly my line sup. Sky broadband unlimited dropping connection daily digital spy. Hi all i recently switched from sky broadband where i had a downstream connection speed of 3. Money back will be one months sky broadband and talk product subscription. Sep 10, 2016 a lot of people now are experiencing problems with sky broadband.

Theres nothing obviously wrong from your stats, though i can see your connection dropped about 15 mins ago. Presumably not a factor, we live on the fourth floor of a block of flats and all the phone lines come into the basement and go up through the building along with cabling from the communal aerial system and entry phone system. Troubleshooting a dropping broadband connection john lewis. Bt offers the fastest superfast broadband although the packages arent directly comparable.

I would be very grateful for any advice on sorting my broadband problem. Aug 20, 2017 sky fibre max gets new stronger speed guarantee. Sky broadband daily speeds during february, march and. Whole home download speed drop off i have a three disc setup which worked reasonably well with my sky broadband router until recently when my sky service was upgraded from around 35 to 75mbs at the router. Sky broadband daily speeds during february, march and april. Despite 5 calls and two engineer calls to my house, i still have no internet. When we talk about broadband speeds, there are a few different types. Two terms are generally used when talking about broadband speeds. Then, on 24320 this dropped significantly overnight to 2. Broadband speed is described as average download speed of 10mb and average upload speed of 1mb as it is based on speed available to at least 50% of customers at peak time 810pm.

Superfast fibre broadband is ideal for busy homes with lots of devices. New to sky and speed dropped by 1meg link to this post hi all, i recently moved to sky unlimited from zen. Just a few weeks ago, i was downloading files at around 360kbps whereas now, i am lucky if the speed is able to exceed 100kbps. I have sky tvwith multiroom, sky talk as well as broadband but as this are going i will be asking for a mac number. The speed at which information is transferred from the internet to your computer. Now that most ppl are working from home, i expected another hit to the download speed. New to sky and speed dropped by 1meg sky broadband.

Test your broadband check your broadband speed and get tips to improve performance online. Date country latency ms jitter ms download speed kbps upload speed kbps 20200502. Apr 11, 2020 according to mark pocock from website. Under sky i get lots of drop outs and if i get too many drop outs speed starts to reduce. Its a quick and easy way to make sure your sky broadband is running at its best. After going on gaming profile, sppeed increased to 16mb. Increase broadband speed guide increase broadband speed. Its gone slow fairly suddenly initially connections to many websites were timing out esp. But computer settings, ageing wireless hardware or an old pc can all have an impact. Their prices rip the pocket of even the rich clients.

Can sky giving me one better at giving me better speeds. Upload speed has dropped fibre broadband think broadband. Sky broadband is an internet service provider which operates in united kingdom. The phone and router are plugged into the master socket with no extensions. Jun 05, 2008 been with sky broadband for about two years but was changed over to their unlimited service last month due to exceeding their download limit on the mid package. Currently it ranks on the place 2 from 435 providers in united kingdom. Speed dropped by 34% in the last 2 weeks digital spy. This broadband is so slow now that i am getting a download speed of about 80 kbs. It is possible the speed wil drop lower if the dlm system is stillseeing line drops.

Sky user sky connect broadband are you being slowed down. I was just wondering if anyone had any ideas how to rectify this. The patterns have largely established themselves with the lockdown in terms of the majority of those able to work from home already are and the indicators from things like the linx stats and public comments from providers is that while day time data use is still higher than. Your router is connected at 10mbps which is actually pretty good for your line speed is determined mainly by the length of the telephone line connecting your home to the exchange. Its simple to create a sky id if you dont already have one, or get help with your sky id if youve forgotten your details. I have just changed from sky to utility warehouseuw who use talk talk and the speed of my broadband download has dropped from around 19m to 12m. Sky broadband keeps dropping connection hotukdeals. Perfect for doing all the simple things like online shopping, internet banking and browsing. Over the last 2 weeks i have noticed my broadband speed has dropped dramatically, i phoned virgin media tech support las week who told me to keep an eye on it and if its still the same they will send an engineer out to sort the issue, i called today and there is not one note on my account to reflect this, so the tech advisor i spoke to has. Ofcoms latest broadband performance study carried out in november 2018 places sky slightly ahead of the competition on adsl download speeds, with a. Sign in with your sky id so we can test your connection. Been with sky broadband for 4 years now, the internet speeds are average 2mps download and 0. Hi all having issues with my sky broadband connection. Better download speeds mean you can get photos, music, and video from the internet faster than if youre using a slow connection.

Their technical broadband team is a bunch of scums. If, after the first 14 days after activation, the download speed to your hub drops below your guaranteed minimum download speed, for three consecutive days or more, you can claim money back. All my tests are indicating an intact download speed of around 9mpps but terrible upload speed. I use to have sky broadband two years ago, so im not sure if they still do this. When i contacted sky about my not having been changed to sky fibre max they did offer me sky broadband superfast with a new 18 month contract but the predicted speed of sky broadband superfast for my line was only 24 mbps down which seems ridiculous since my line usually has a rock solid flatgraph of almost 38 mbps with the sky fibre unlimited. Just wondering if anyone else has had this problem. Needless to say my speed dropped from about 7mb to 3. This mode no difference to the external noise issue. Your actual speed will be dependent on your location, phone line, home wiring, wifi connection and time of day. Google pixel 4a release date news imminent as retail box leaks. Sky also operates a paytv service, including the sky sports channel which broadcasts premier league games, which are also availble on the sky go video streaming service.

Their advertised speed is a scam and only, tv and broadband can enjoy the service. In my contract and in various adverts on the web sky claims i should be getting 59mbits. Customers looking to check their download speeds should carryout a speed test with sky s own broadband checker. At the moment it starts downloading at about 500kb and then about 20 secs later can drop as low as 80kb. Apr 08, 2020 sky broadband daily speeds during february, march and april 2020. Jan 22, 20 others posted screenshots of broadband speed readings showing even worse dropoffs. Latency is the time it takes for a piece of information a packet to get from our servers to your broadband connection, and back. The upoad rate is fine, but the download rate dropped critically in past few weeks. Ive just ordered a new ethernet cable assuming that was the issue as all other broadband services in the house. Last year i also had bt out as my phone went dead, they actually found 3 separate faults on the line.

Sky broadband checker is saying im getting 68mbps, by the time i do my own check on my phone or my wifes its dropped down to 30 during the day and 8ish at night. On joining sky on their fastest fibre broadband, i expected my speed to be consistently above 50mbs even if my max speed is supposed to be 80mbs. For the last 23 weeks this has dropped to 68 with regular drop outs. You can get internet access in aberdeen, belfast, birmingham, bristol. Access line speed is the speed between your local telephone exchange or street cabinet and your sky hub throughput speed is the speed you get when using the internet for things like browsing, streaming videos, uploading images or using apps. Broadband quality monitor the line monitoring system allows you to track the performance of your broadband connection in terms of latency and packet loss. As i was one of the first connections to the cabinet i expected performance to drop slightly over time.

Sign in with your sky id and well run tests on your connection and setup to find what may be causing your problem, then show you quick steps to help fix your connection or your slow wifi. A page is provided for each recommendation, so you can choose to read them all recommended or just go to the ones you are particularly interested in. Fttc coverage in our village, we had sky broadband unlimited installed. There seems no way to get back the original speed as its like talking to a brick wall at sky. I have taken speed tests at my three discs today and they read.